1. What type of files can I send to Esperance Print Services?
We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turnaround. Remember to add crop marks and flatten your files before uploading.

2. What color mode should my files be?
You should always start and finish your designs in CMYK color mode. If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

3. What resolution should my file be?
Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turnaround.

We only accept 300 dpi files and no less.

4. How should I set up my bleed and crop marks?
Bleed must extend further than the cut line. We can provide you with a template. Please keep all text and anything you do not want cut at least .125″ away from the cut line.

5. Does you accept borders on jobs?
Yes, but if the border is too close to the cutline, it may be cut off-center slightly. We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

7. How can I avoid transparency issues?
Any transparency issue can be resolved before saving your file. To prevent this, never use shadows, glows, or any other transparency, image or otherwise, on top of a spot color. Always convert your spot color to CMYK and flatten before sending

8. What is rich black and how can I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. We recomend using…

C 60 M 40 Y 40 K 100 - This will give you a deep, dark, rich black.